Service: Business Management Support

  • Mr Ioannis Ntanos

    Mr Ioannis Ntanos, Consultant Surgeon, was working in the NHS but had a desire to start his own Private Practice.  He had not run a business before and was very unsure about how and where to start. He didn’t have any experience of raising invoices or collecting payments, nor what he needed to do with regards to record keeping to stay on the right side of HMRC.  Ioannis engaged with us after receiving a recommendation of our services. After discussing various options Ioannis decided to opt for our Business Management Support Service. He didn’t have a medical secretary and felt that the “belt & braces” full business support was the perfect solution for him. This allowed him to concentrate on building his Practice, seeing his patients and arranging his consultations and clinic time.

    Ioannis is now one of the UK’s leading gender affirmation surgeons, specialising in top surgery.

    “JW Medical has been closely working with me from the first day I founded my company to offer specialized medical services. Their help has been invaluable in setting up my services efficiently by helping me to finalize T&Cs, consider fees and profits and making sure I minimize the risks associated with any start up business.

    JW medical has always managed to act not only to protect my practice financially, but also to protect the branding of my practice throughout all of their interactions with my patients. They managed to understand and share the ethos of my practice balancing between protecting my business and the wellbeing of my clients.

    Looking after my books/invoices JW medical approach has managed to minimize debt and helped me choose between different platforms/systems to create a streamlined pathway where everything is in one place in a way that is readily available for my accountant when required. Most importantly I have access to monthly management reports that help me track down performance in order to be proactive when designing my services (costs, charges and investment opportunities).

    One of the most important benefits of working with JW medical is their availability. Easy to reach out, responding promptly to my emails and setting up meetings only when needed. The same attitude extends to my clients too when they reach out for any advice/information. I could not have asked for better associates in my private practice journey. JW medical has been an asset to my business and I would recommend them to anyone seeking to either start or expand their medical services company. They know their job is more than numbers, dealing with clients (and in turn their patients’) individual needs”

  • Mr Vik Veer

    Mr Vik Veer is an ENT Consultant Surgeon who practices on the NHS at the Royal National Throat Nose & Ear Hospital (Kings Cross London). Vik joined us in March 2022 as he was wanting to grow his Practice but was really struggling to manage the financial side of the business. He was also very concerned as to his growing tax liabilities and wanted to ensure that he set aside sufficient funds to cover these charges. Vik considered the services available and decided that the Business Management Support Service was best suited for him.

    He wanted to have real visibility with the performance of the business and felt that the monthly Management Reports and regular business review meetings would allow him to pinpoint how the business could best develop.

    We were able to provide reporting that captured sufficient data from the different elements of his services to enable Vik to implement changes to his Practice leading to a year on year 35% increase in revenue.

    He also liked the idea of having a separate Client account to make regular provisions for his tax liabilities, guided by the advice in our reporting.  He also found it really helpful that we took the strain of managing his suppliers, ensuring they were paid promptly.

    Vik has the largest practice in the UK for surgical treatments for snoring and obstructive sleep apnoea, with clinics in Harley Street, Wimpole St, Spire Bushey Hospital (Watford) & Holly Private Hospital (Buckhurst Hill).

    I have never been trained in finance or tax, I have spent my life only practising medicine and forsaking everything else. Once I started my private practice, I entered a world which I did not understand and it became very difficult for me to catch up. I have been through a number of accountants and financial planners to help me understand what on earth is going on with my tax, pensions, financial planning etc. It was only once I had recommendation to seek out JW Medical Management that I realised that I have finally found someone who was able to speak to me in terms I could understand.

    What is more, they really seem to care about my private practice. They answered my emails, and even write to me with new ideas and propositions that might help me going forward. For example, recently they contacted me about Making Tax Digital changes that are coming through. Apparently in the next few years this is going to become a requirement and I was a little apprehensive about what I needed to do. Amazingly they had already sorted out and I am reporting in real-time just like our friendly HMRC colleagues would like us to.

    I still do not know enough about finances or tax, but I feel much safer in their hands. I cannot recommend them highly enough.

  • Dr Greg Cadman

    Dr Greg Cadman is an Implant Dentist that runs two Dental clinics in Yorkshire. During his tenure at his first Private Clinic he saw opportunities to expand his Practice and was also looking at other practices in the Yorkshire region. However, he realised he was limited by the sheer volume of financial administration he was trying to juggle. After receiving a recommendation for our services Greg chose the full support of the Business Management Support Service. He wanted to break free from the hassle of this side of the business and wanted the direct support to help grow his Practice and start investigating other business opportunities in the area.

    Wayne and his team have been helping me with my dental clinics for several years now. I originally engaged JW Medical to manage the whole accounting / finance function of my private dental clinic. I was just far too busy to look after this side of the business myself as I was concentrating on the medical part. My clinic staff were great at their job, but they weren’t really qualified to carry out this specialist function. I was getting really concerned that my grip on the business finances was starting to slip, my suppliers were complaining about irregular & missed payments, staff were querying their wages, I had no control over my cashflow, and I was struggling to see whether the clinic was making profit of losing money. I considered employing a Finance Manager, but the practice wasn’t big enough to warrant the cost. Thankfully, a colleague of mine recommended the JW team. They put a tremendous amount of effort into getting things sorted and back on track, liaising with my staff, associates, and our suppliers. They managed the whole finance/accounting function incredibly well leaving me completely stress free to focus on my clinic and patients.

    Needless to say, when I purchased my second clinic, a private/NHS Practice, I had no hesitation in getting them to look after this clinic too. They always keep my accounts accurate and up to date and provide me with current information & reporting, enabling me to make proactive decisions about increasing revenue.

    They don’t just stop at accounting; they do lots of additional tasks to help me run my clinics efficiently. Their help and assistance has been invaluable whenever I have needed financial reporting for business financing etc, in particular their hard work helped us through the covid crisis with reports and forecasting being required for business interruption insurance claims and covid granting funding. They are always available when I need their help, nothing is too much to ask, and I would highly recommend them.

  • The Berkshire Clinic

    The Berkshire Clinic, a bespoke leading independent medical clinic in Winnersh, Berkshire.

    Mr Neil Ruparelia and his colleagues received a recommendation for our services in 2021 whilst discussing a new project they were working on for a specialised private clinic in Berkshire. We subsequently worked with the team to provide a bespoke accounting package to help service the clinic set up, renovation and subsequent operation. Neil and the team realised that starting out with such a huge project they needed as much assistance as possible and opted for the Business Management Support Service, as an opportunity to provide much needed support in the set up and running of the clinic.

    The Berkshire Clinic is a new private medical clinic that opened in May 2022. The clinic has been designed to create a bespoke environment to provide an optimal patient experience and has been meticulously fitted out to the highest standard. The clinic provides consultancy and diagnostics for general and medical specialties. The consultants working at the clinic are all highly experienced experts in their respective fields with local practices, providing state-of-the-art care.

    We engaged the services of JW Medical Management who greatly assisted us in developing the financial framework of our business model. They created a bespoke digital bookkeeping/accounting package for us to enable us to have the confidence to invest in the development and growth of the clinic. I would have no hesitation in recommending their services.

    Working together, they now produce regular monthly reporting to assist us with the financial side of the business. We are very happy with the service particularly around responsiveness to any queries we have and also the monthly ‘real-time’ summaries that are provided.

    We are very happy indeed that they have prepared us ready for the HMRC digital changeover. Opening and developing the clinic has proven to be an exceptionally busy time and it is very reassuring that our accounting records are compliant and always up to date, as well being recorded digitally, it is absolutely one less thing to worry about.

    Professor Neil Ruparelia
    Consultant Cardiologist – Partner, The Berkshire Clinic

    I have worked with JW Medical Management Ltd for 2 years now. They have been fantastic and I would highly recommend them. As the Clinic Manager at The Berkshire Clinic I am responsible for all of our internal healthcare invoicing and payment along with the day to day running of the clinic. Without the help of JW Medical Management Ltd I would not have been able to perform my role here as Clinic Manager.

    They are very quick at responding to any queries raised and are always available to provide advice when needed. I feel comfortable knowing that I will always get a response to any problem I may have.

    The team at JW Medical Management Ltd are very professional, friendly and always helpful.

    I feel confident that they deliver a high standard of service.

    Louise Hussain
    Clinic Manager, The Berkshire Clinic